Before you Book

​Everything you need to know before you book your first experience

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At Luminous, we believe that the best experiences begin with good preparation.

Our experiences are designed to be authentic, meaningful and enjoyable while respecting the people, culture and natural environments of Crete.

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Please take a few moments to read the information below before booking or participating in one of our experiences.

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1. Respect & Participation

Our experiences are based on curiosity, participation and mutual respect.

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By joining a Luminous experience, participants agree to:

• Follow the reasonable instructions of the Luminous facilitator throughout the experience.

• Respect fellow participants, local communities and cultural traditions.

• Help us create a positive, safe and enjoyable atmosphere for everyone.

• Inform the facilitator immediately if they feel unwell or require assistance.

 

2. Your Wellbeing

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Most Luminous experiences are suitable for people with an average level of mobility and fitness.

If you have any medical condition, allergy, injury or mobility limitation that may affect your participation, please let us know before the experience begins.

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We are always happy to discuss whether a particular experience is suitable for you.

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3. Walking & Terrain

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Many of our experiences include light to moderate walking through villages, archaeological sites, olive groves and natural landscapes.

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Participants should expect surfaces such as:

• Stone streets

• Uneven pathways

• Natural trails

• Archaeological terrain

• Steps and gentle slopes

 

Please wear comfortable walking shoes suitable for outdoor environments.

 

4. Weather

Our experiences take place outdoors throughout the year.

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Depending on the season, we recommend bringing:

• Comfortable clothing

• Walking shoes

• Drinking water

• Sun protection

• Hat

• Light jacket when appropriate

 

In the event of severe weather or other conditions affecting participant safety,

Luminous School of Creation reserves the right to modify, postpone or cancel an experience.

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5. Food & Dietary Requirements

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Some experiences include meals, tastings or local food experiences.

Food is prepared and served exclusively by licensed restaurants, catering companies

or authorised local partners.

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Please inform us in advance of:

• Food allergies

• Dietary restrictions

• Vegetarian or vegan preferences

• Any medical dietary requirements

 

6. Travel & Medical Insurance

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International visitors are strongly encouraged to maintain valid travel and medical insurance covering their stay in Greece.

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Your insurance should ideally include:

• Emergency medical treatment

• Hospitalisation

• Personal accident

• Trip interruption (optional)

• Repatriation where applicable

 

Luminous does not provide travel or medical insurance for participants.

If you are unsure about your coverage, please contact your insurance provider before travelling.

 

7. Photography

Photos and short videos may occasionally be taken during our experiences to share the spirit of Luminous School of Creation with future guests.

If you prefer not to appear in photographs or videos, simply let your facilitator know before the experience begins.

We will always respect your preference.

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8. Children

Children are welcome where the specific experience indicates that it is suitable for younger participants.

Parents or legal guardians remain responsible for children throughout the experience.

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9. Accessibility

Many of our experiences take place in historic villages, archaeological sites and natural environments.

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Unfortunately, some locations include uneven surfaces, steps or terrain that may not be fully accessible for visitors with reduced mobility.

If you have any questions regarding accessibility, please contact us before booking.

We will always do our best to recommend the most suitable experience.

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10. Respect for Heritage & Nature

Our experiences take place in locations of cultural, historical and spiritual significance.

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We kindly ask all participants to:

• Respect archaeological sites and monuments.

• Follow local regulations and instructions from site authorities.

• Respect local customs and traditions.

• Help preserve the natural environment by leaving no trace.

• Treat wildlife, plants and local communities with care and respect.

Together we help preserve these special places for future generations.

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11. Our Commitment to Your Safety

Your safety is important to us.

Luminous experiences are designed with careful planning and responsible organisation.

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Our approach includes:

• Small group sizes

• Planned itineraries

• Local knowledge

• Safety briefings where appropriate

• Continuous supervision throughout the experience

• Emergency contact procedures

• Ongoing risk awareness

• While outdoor activities naturally involve changing environments and conditions, we are committed to creating experiences that are safe, enjoyable and professionally managed.

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